Privacy Policy

Effective date: 2026-02-20

OmniVantrex provides infrastructure services (including Workflow OS) used by participating pharmacies and other regulated operators. This Privacy Policy describes what data we collect, how we use it, and how we protect it.

Contact

Questions about privacy: [email protected]

Information we collect

• Contact information (e.g., phone number) provided for transactional communications.
• Communication metadata (e.g., message timestamps and delivery status).
• Operational context needed to route or fulfill a request (minimized by design).

How we use information

• To provide transactional communications (callback confirmations, status updates, and follow-up coordination).
• To operate, secure, and improve reliability of our systems (auditability and diagnostics).
• To comply with legal or regulatory requirements when applicable.

Messaging-specific notice

Phone numbers are used for transactional communications only. We do not send marketing messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.

Data retention

We retain information only as long as needed for operational purposes, security, auditing, and compliance obligations. Retention periods vary by data type and regulatory context.

Information sharing

We do not sell personal information. We share information only with service providers needed to deliver the service (for example, messaging and hosting providers) and only as required for operation, security, or compliance.

Security

We use scoped access, clear data boundaries, and limited surface area. Where protected health information (PHI) is involved, workflows are designed to minimize disclosure and preserve accountability.